Privacy Policy

1. Introduction

Welcome to Academy of Sound Healing (“we”, “us”, “our”). This policy applies to personal data collected through workshop registrations (online and in-person), workshop communications, payment processing, and related activities including Basic, Professional, Advanced, Gong Mastery, meditation and other Sound Healing events.

2. Information We Collect

We collect personal data needed to deliver our workshops and communicate with participants:

• Contact information: name, email, phone number, postal address.
• Registration details: workshop chosen, dates, location preferences.
• Payment information: transaction details and billing address (processed via secure third-party payment processors).
• Communication data: emails, inquiries, WhatsApp messages and support correspondence.
• Optional data: testimonials, survey responses, and media releases (photos/videos) if you consent.

3. How We Use Your Data

We use personal information to:

• Register and confirm your workshop booking.
• Process payments and issue receipts or invoices.
• Send important updates (schedule changes, pre-workshop instructions, follow-ups).
• Respond to inquiries and provide support.
• Improve workshops using aggregated feedback.
• With your consent, publish testimonials or media for promotional purposes.

4. Legal Basis for Processing

Where applicable, we process data on the basis of:

• Performance of a contract (to provide a workshop you registered for).
• Our legitimate interests (service improvements, communications, record keeping).
• Your consent (for newsletters, marketing and promotional use of testimonials/media).

5. Sharing Your Information

We may share your data with:

• Payment processors (e.g., Stripe, PayPal) to complete transactions.
• Service providers used for email, bookings, and administrative tasks — only where necessary and under confidentiality obligations.
• Legal or regulatory authorities when required by law.

We do not sell your personal data to third parties for marketing purposes.

6. Data Security

We implement reasonable technical and organisational measures to protect personal data from unauthorized access, loss, misuse or alteration. However, no system is 100% secure — if you suspect a breach affecting your data, contact us immediately (see contact details below).

7. Data Retention

We retain personal data only as long as necessary to fulfil workshop obligations (e.g., issuing certificates, providing follow-ups), to comply with legal and financial record-keeping requirements, or until you request deletion, subject to legal obligations.

8. Your Rights

Depending on your jurisdiction you may have rights including:

• Accessing and obtaining a copy of your personal data.
• Correcting inaccurate or incomplete data.
• Requesting deletion or restriction of processing.
• Objecting to certain processing (for marketing, for example).
• Withdrawing consent where processing is based on consent.

To exercise these rights, contact us using the information below. We may ask for identification to verify your request.

9. Children & Minors

We do not knowingly collect personal data from children under 16 without parental consent. If you believe we have collected such data unintentionally, please contact us to request removal.

10. Cookies & Tracking

Our website uses cookies and similar tools for essential site functionality, analytics and to enhance user experience. You can manage cookies through your browser settings. For detailed cookie control, use any cookie banner/settings provided on our site.

11. Changes to This Policy

We may update this policy occasionally. Significant changes will be notified by email or via our website. The Last updated date below shows when this version was published.